FAQ
Browse our frequently asked questions.
If you still have more questions, don’t hesitate to contact us.

FREQUENTLY ASKED QUESTIONS

What if I have sales channels other than Amazon?

We also work with various e-commerce sales channels outside of Amazon including non-US marketplaces, Shopify, eBay, Bigcommerce, Woocommerce, Jet, Vend, etc.

How do you handle the protection of my data?

In any type of businesses, data security is an absolute priority. You are very well assured that your data are kept with confidentiality as every member of our team are required to practice professionalism and integrity.

What additional software subscriptions will I need to pay on top of your service?

For accounting software, we recommend either Quickbooks or Xero. If you have other one that you are already using or prefer to use other than those two, then we have no problem using your preferred software.

If you are selling in international marketplaces, A2Xaccounting or Linkmybooks may be necessary.

If you run payroll, either use Quickbooks Payroll (for QBO) or Gusto (for Xero) to automate your payroll filing and/or maybe you have an S-corp tax status.

If you use inventory listing software, we recommend Inventory Lab. Other softwares are fine too such as ecomdash, accelerlist, etc.

Do you provide tax services?

For Income Tax filing, currently we only offer you assistance by providing your local CPA with the necessary reports and financial data such as Balance Sheet & Income Statement.

For Sales Tax filing, we also only offer assistance to your local CPA or you can file them yourself with the aid of tax softwares such as Tax Jar, Taxify, or Avalara and we'll provide you technical support.

Do you work with non-US based sellers?

Yes, we work not only with US based Amazon businesses but also with non-US based businesses that sell on Amazon.

What are your credentials?

Our team is made up of experienced Accountants who specialize in the eCommerce industry headed by Clint | CPA who had served with various eCommerce businesses (such as Amazon, eBay, Shopify, and others) for a couple number of years.

What are the financial reports included in your service?

Generally, we produce four Accounting reports for all the plans that we offer:

1) Income Statement (Profit & Loss) – This is a summary of your business profitability, including all income and expenses.
2) Balance Sheet – This is a summary of how much is the net worth of your business, including all of your assets and liabilities (debt).
3) Statement of Cash Flows – This is a summary of the activities that increased and decreased your cash on hand or cash in bank over a period of time.
4) Cash Flow Forecast – This report is less frequently used by business owners but very essential. This report shows how much cash you will be earning or spending in the future (either weeks or months ahead).

We package all these four reports for all the plans so that you can better plan ahead on what to do with your business.

Forecasting and Budgeting Reports is available to both Growing Y and Scaling Z Plan but more detailed reports are only available in Scaling Z Plan.

DROP US YOUR QUESTION

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.